Returns & Exchanges
At Forest Homes, we want you to be completely satisfied with your sustainable decor and furniture. If your purchase doesn't feel quite right, you can return or exchange eligible items within 30 days of delivery for a full refund.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back and the reason for the return.
Prepare Your Package
Carefully pack your items in their original packaging, ensuring all components and protective materials are included to prevent damage during transit.
Ship Your Return
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized shipping location.
Receive Your Refund
Once our warehouse inspects the returned items to ensure they are in original condition, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing